Privacy Policy

1. Who We Are

ELVA Global is an international leadership, events, and social impact platform based in the United Kingdom, co-founded by Nighat Bhola BEM and Ambreen Kazim.

For the purposes of data protection law, ELVA Global is the data controller responsible for your personal data.

Contact:
Email: info@elvaglobal.uk
Telephone: 0735 158 2188
Website: www.elvaglobal.uk

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

• Your first and last name
• Email address
• Telephone number
• Organisation or company name
• The nature of your enquiry or message
• NAYRAH Awards nomination details
• Event registration and attendance details
• Course enrolment and purchase information

Information collected automatically

• Technical data including browser type, operating system, and IP address
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries submitted through our contact form
• To process event registrations and course enrolments
• To administer NAYRAH Awards nominations
• To send information about our events, programmes, and services where you have given consent
• To maintain records of our business relationships and partnerships
• To improve the functionality and content of our website
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Legitimate interests – responding to enquiries you have sent us and maintaining business relationships
• Contract performance – processing necessary to fulfil a course enrolment or event booking
• Consent – where you have opted in to receive marketing communications from us
• Legal obligation – where we are required to process data to comply with applicable law

5. How Long We Keep Your Data

• Enquiry and contact form data: up to 3 years from the date of last contact
• Course purchase and enrolment records: 7 years for financial record-keeping purposes
• Event attendance records: 3 years following the event
• NAYRAH Awards nominations: 5 years following the relevant awards ceremony
• Marketing consent records: until consent is withdrawn

We will delete or anonymise your data when it is no longer necessary for the purposes for which it was collected.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share your data with:

• Third-party service providers who assist in operating our website and delivering our services (such as email platforms and payment processors), bound by appropriate data processing agreements
• Our co-founders and staff on a need-to-know basis
• Regulatory authorities or law enforcement where required by law

Where we transfer data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access – to request a copy of the personal data we hold about you
• Right to rectification – to request correction of inaccurate or incomplete data
• Right to erasure – to request deletion of your data in certain circumstances
• Right to restriction – to request that we limit how we use your data
• Right to data portability – to receive your data in a structured, commonly used format
• Right to object – to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent – at any time where processing is based on consent

To exercise any of these rights, please contact us at info@elvaglobal.uk. We will respond within one calendar month.

8. Cookies

Our website uses essential cookies necessary for the website to function. We do not currently use tracking, advertising, or analytics cookies that require your consent. If this changes, we will update this policy and seek your consent where required.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

9. Website Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of data transmitted to our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

12. How to Complain

If you have concerns about how we handle your personal data, please contact us first at info@elvaglobal.uk and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

• Website: ico.org.uk
• Helpline: 0303 123 1113